Right to be treated with respect and dignity in a safe and clean environment
Right to be addressed by your proper name and to be informed about the names of doctors, nurses and healthcare team members involved in your care
Right to privacy and confidentiality in discussions, examinations and treatments
Right to clear and understandable explanation of expected outcomes and to participate in your pain management plan
Right for protection from physical abuse and neglect
Right to clarify all your doubts before signing the informed consent form
Right to request for a second opinion and change of doctor
Right to information on patient conduct and responsibilities; services available at hospital, provision for after hours and emergency care, fee for services; payment policies etc.
Right to make suggestions and express grievances, receive a personal response to same if so requested and to have continued access to care without intimidation, threat, coercion, discrimination and other retaliatory action
Right to know the expected cost of treatment
Right to access your health records in confidentiality for your personal information